Return Policy

Effective Date: 05-10-24

At Lexob Point Ontario, we want you to be completely satisfied with your purchase. This Return Policy outlines our guidelines for returning products purchased through our Amazon store.

1. Returns and Refunds
2. We accept returns of eligible products within [insert number] days from the date of delivery, as determined by Amazon’s return policy.
3. To be eligible for a return, the product must be unused, undamaged, and in its original packaging with all tags and labels intact.
4. Refunds for returned products will be issued in accordance with Amazon’s refund policy. Please allow [insert number] days for the refund to be processed and credited back to your original form of payment.
5. Initiate a Return
6. To initiate a return, please visit the “Your Orders” section of your Amazon account and follow the instructions for returning the product.
7. You may be required to provide a reason for the return and select a return shipping method. Return shipping costs may apply, unless the return is due to an error on our part or a defective product.
8. Return Shipping
9. If you are returning a product due to our error or a defective product, we will provide a prepaid return shipping label for your convenience.
10. If you are returning a product for any other reason, you are responsible for the cost of return shipping. We recommend using a trackable shipping method and insuring the package for its full value.
11. Inspection and Processing
12. Once we receive the returned product, it will be inspected to ensure it meets our return eligibility criteria.
13. If the returned product meets our criteria, a refund will be issued in accordance with Amazon’s refund policy. If the product does not meet our criteria, it may be subject to a restocking fee or returned to you at your expense.
14. Exchanges
15. We do not offer direct exchanges for returned products. If you wish to exchange a product for a different size, color, or style, please initiate a return for the original product and place a new order for the desired product.
16. Contact Us

If you have any questions or concerns about our Return Policy or the return process, please contact Amazon customer support for assistance.